Do we have your most up-to-date email address and phone number?

Within your Online Banking Portal, navigate to your Personal Profile page. On this screen, please review and confirm your email address and phone number are correct and up to date. Remember to update your profile information any time you move, change a phone number or update an email address.

Should you have any questions about updating your personal information in your Online Banking Portal, please call 210-230-9381 during business hours and we’ll be happy to assist you. Thank you for your valued membership.

Reset Everything


  1. Contact Generations
  2. Your account will be reset
  3. Re-Register



For Online Banking assistance please call:

  • (210) 230-9381
  • (800) 232-8178 TX toll free
    (outside San Antonio)
Weekday Hours:
  • Monday - Friday
  • 9:00 a.m. to 6:00 p.m.
Weekend Hours:
  • Saturday Only
  • 9:00 a.m. to 1:00 p.m



All access is secure and monitored.

Accessing from – 54.80.247.119
Timestamp – 06/21/2018 20:33:31
Session – 31E56E6DFE2D42AB ...

–  For your security  –
this session is being monitored
Reset Everything – Please contact Generations
Process: If you have forgotten your username, password, and security questions, please follow this process to reset your credentials:
  • Contact Generations (see phone numbers at the right)
  • Your account will be set to allow you to re-register
  • Re-Register
NOTE: You will not be able to re-register until you contact Generations.
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Answers?    Forgot Everything?    –    Locked?
Generations, PO Box 791870, San Antonio, TX 78279-1870
(800) 232-8178 — Routing and Transit number — 314088572
© Copyright 2010 generations federal credit union. All Rights Reserved.
NCUA
– Current time is 6/21/2018 8:33:31 PM – W1