Online Banking and Mobile App Downtime Aug. 20-22, 2018

Please note that GFCU’s Online Banking platform and Mobile Banking App will be temporarily unavailable beginning at approximately 3 p.m. on Monday, August 20, 2018 until approximately 3 p.m. on Wednesday, August 22, 2018 as part of our online banking system upgrade. Visit www.MyGenFCU.org/Upgrade to learn more!

Do we have your most up-to-date email address and phone number?

Within your Online Banking Portal, navigate to your Personal Profile page. On this screen, please review and confirm your email address and phone number are correct and up to date by August 18, 2018. Outdated contact information may delay account access following our conversion.

Sign In Locked


  1. Contact Generations
  2. Your account will be unlocked
  3. Sign In again



For Online Banking assistance please call:

  • (210) 230-9381
  • (800) 232-8178 TX toll free
    (outside San Antonio)
Weekday Hours:
  • Monday - Friday
  • 9:00 a.m. to 6:00 p.m.
Weekend Hours:
  • Saturday Only
  • 9:00 a.m. to 1:00 p.m



All access is secure and monitored.

Accessing from – 54.196.5.6
Timestamp – 08/15/2018 00:02:57
Session – F6A8D0D4D36F475D ...

–  For your security  –
this session is being monitored
Sign In Locked – Please contact Generations
Process: If your Sign In is locked, please follow this process to have your Sign In unlocked:
  • Contact Generations (see phone numbers at the right)
  • Your account will be unlocked
  • Sign In
Sign In    Register    –    Forgot Username?    Forgot Password?    Forgot Answers?    Forgot Everything?    –    Locked?
Generations, PO Box 791870, San Antonio, TX 78279-1870
(800) 232-8178 — Routing and Transit number — 314088572
© Copyright 2010 generations federal credit union. All Rights Reserved.
NCUA
– Current time is 8/15/2018 12:02:58 AM – W2